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Can You Ask Spectrum to Increase Your Upload Speed?

If you lot've found that your download speed is great, but your upload speed is abysmal, I've got a possible solution for you. I struggled with this issue for a while and decided to write down my findings in a blog post in case I, or anyone else, runs into this in the future.

In fact, this is the 2nd such web log postal service I'm writing: a couple years ago, I hit the the inverse issue and documented the solution in a blog post called Got tedious download but fast upload speeds over wireless? Here's a fix. That post has had several hundred thou views and helped many people (cheque out the comments—I even got a marriage proposal), then I'm hoping this mail will be useful too!

Hither's your tldr: upgrade your router's firmware.

Symptoms

I noticed that on all my devices - a Macbook Pro, iPhone, Windows desktop - webpages were sometimes taking a long time to load; it was a flake intermittent, merely everything from google maps to gmail suddenly got very sluggish. I take ane of their higher tier Net plans from Comcast, and then this was pretty disappointing.

I ran a bandwidth test on http://www.speedtest.net/ and the results were roughly the aforementioned across all of my devices:

Slow upload speed

At 57 Mb/s, the download speed was groovy; however, the upload speed was a mere 0.17 Mb/s, which is pretty much unusable. In fact, I had to re-run the exam several times, as occasionally, the upload portion of the examination would get stuck and never complete.

The solution

I tried rebooting the router, the cablevision modem, tweaking a bunch of settings, just nothing helped. I as well checked with Comcast to ensure there were no issues our outages in my area, and of course, everything was fine.

Finally, I stumbled upon the solution: a firmware upgrade. My router, a Cisco/Linksys E1200, was using firmware version 2.0.02. I went over to Linksys' support page, found my router, and saw that a newer version, 2.0.06, was available. Here'south a snippet from the release notes:

            Product:          Linksys E1200, Wireless-N Router Classification:   Firmware Release History ____________________________________________________________________   Firmware two.0.06 (build 6) - Pocket-sized cosmetic browser-based GUI update. - Various modest problems fixes.   Firmware 2.0.05 (build 2) - Enhanced WAN-to-LAN performance when Internet connectedness blazon is ready to PPPoE.   Firmware ii.0.04 (build ane) - Resolved issue with decrease in download speed when WMM is enabled. - Resolved result with decrease in upload speed when QoS is enabled. - Increase throughput performance when parental control is non enabled. - Resolved outcome with incorrectly handle RTSP under certain circumstances. - Resolved PPPoE connection issue with a few ISPs.   Firmware 2.0.03 (build ten) - Added dual-stack light (DS-lite) back up. - Allow native IPv6 and 6rd support to be enabled simultaneously. - Implemented Wi-Fi Protected Setup lock-down mechanism to preclude brute force set on. - Resolved consequence with not existence able to access the browser-based GUI via HTTPS when newer versions of Cyberspace Explorer or Firefox is used. - Added Danish support in the browser-based GUI.          

The notes for version 2.0.04 are especially interesting, every bit they fix bugs with WMM (which was the crusade of bug in my previous blog post), QoS, and more.

I figured it was worth a shot, downloaded the 2.0.06 firmware, and installed it through my router's admin UI. The instructions for upgrading the firmware will not be the same for all routers, but hither's roughly what you need to practise:

  1. Get to [http://192.168.1.ane](http://192.168.1.1/) and login to your router. If you've never washed this, look for instructions that came with your router or do a google search to observe the default username and password.
  2. Click on "administration".
  3. Click on "firmware upgrade".
  4. Yous should see a page similar this:
    Upgrade firmware page
  5. Click "Choose File" and select the firmware file you downloaded.
  6. Click "Start Upgrade". Do Not unplug your router or click anything else in the meantime; permit the upgrade complete!
  7. Wait a infinitesimal or so for your router to reboot.

The results

After the router restarted, I re-ran my speed test, and the results were much nicer:

Fast upload speed

The download speed is nonetheless a zippy 57 Mb/southward, but now the upload speed is fast too, at 11 Mb/s, or almost 70x faster than what information technology was before. Woohoo!

I hope you found the postal service helpful. If your router has a unlike firmware upgrade process, leave a comment with the steps y'all followed so others can discover it. Happy web browsing!

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Source: https://www.ybrikman.com/writing/2014/04/14/got-fast-download-but-slow-upload/

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